Auxiliary Services
Special
Options
Dream Select Team – specially trained technicians who
received additional training from several prominent education
institutions, including the Las Vegas Institute for Advanced Dental
Studies. Please call for in-lab time estimation, and pricing
Payment Terms
Dream Smile Dental Studio offers a net 30 credit term
from statement date to all its customers. Invoices for which payment is
not received by the 31st day are considered past due. All past due
accounts are subject to a late charge of 2% per month.
Dream Smile accepts: Visa, MasterCard and American Express.
100% Satisfaction
Guaranteed
Dream Smile Dental Studio guarantees all restorations for
five years, and one year for temporary restorations against all defects
in material or workmanship.
Dream Smile guarantees the restoration will fit the die/cast
model (provided adequate reduction of the prepared tooth has been
accomplished according to the manufacturers’ recommendations). Cases
where failure occurs due to debonding or poor occlusion are not
considered to be results of inferior workmanship. Guarantee does not
apply if payment for restoration has not been received.
Note: A 50% charge (entire case) will be applied to all-ceramic case
remakes where an opposing reduction was made.
Pick-up / Delivery &
Shipping Procedures
All local Los Angeles cases are picked-up and delivered
at no charge. Within the Continental US, Hawaii, and Canada, Dream
Smile’s shipper of choice is Federal Express. Simply call your local
FedEx center to request a pick-up. Your driver can supply you with
additional airbills and boxes at no charge to you. For additional
information, please visit FedEx at: www.FedEx.com
Seminars
Dream Smile emphasizes customer training. This is
accomplished through sponsored seminars and hands-on clinics, chair
side and telephone consultations. This advanced training and our
partnership with several prominent educators and lecturers, have
assisted our customers substantially increase the revenue generated
from each restoration, thus highlighting the value for the services
Dream Smile can provide each dentist, increasing their customer overall
retention.
In addition to advancing our customers education, we invest
in the latest technologies, materials, and equipments to help our
technicians elevate their skills and techniques. Embracing latest
technologies gives our technicians the opportunity to receive further
specialized hands-on instructions in each of the products for
un-equaled results, encouraging greater individual responsibility.
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