Auxiliary Services
Special Options
Dream Select Team – specially trained technicians who
received additional training from several prominent education institutions,
including the Las Vegas Institute for Advanced Dental Studies. Please
call for in-lab time estimation, and pricing
Payment Terms
Dream Smile Dental Studio offers a net 30 credit term from statement
date to all its customers. Invoices for which payment is not received
by the 31st day are considered past due. All past due accounts are subject
to a late charge of 2% per month.
Dream Smile accepts: Visa, MasterCard and American Express.
100% Satisfaction Guaranteed
Dream Smile Dental Studio guarantees all restorations for five
years, and one year for temporary restorations against all defects in
material or workmanship.
Dream Smile guarantees the restoration will fit the die/cast model
(provided adequate reduction of the prepared tooth has been accomplished
according to the manufacturers’ recommendations). Cases where
failure occurs due to debonding or poor occlusion are not considered
to be results of inferior workmanship. Guarantee does not apply if payment
for restoration has not been received.
Note: A 50% charge (entire case) will be applied to all-ceramic case
remakes where an opposing reduction was made.
Pick-up / Delivery & Shipping
Procedures
All local Los Angeles cases are picked-up and delivered at no
charge. Within the Continental US, Hawaii, and Canada, Dream Smile’s
shipper of choice is Federal Express. Simply call your local FedEx center
to request a pick-up. Your driver can supply you with additional airbills
and boxes at no charge to you. For additional information, please visit
FedEx at: www.FedEx.com
Seminars
Dream Smile emphasizes customer training. This is accomplished
through sponsored seminars and hands-on clinics, chair side and telephone
consultations. This advanced training and our partnership with several
prominent educators and lecturers, have assisted our customers substantially
increase the revenue generated from each restoration, thus highlighting
the value for the services Dream Smile can provide each dentist, increasing
their customer overall retention.
In addition to advancing our customers education, we invest in the
latest technologies, materials, and equipments to help our technicians
elevate their skills and techniques. Embracing latest technologies gives
our technicians the opportunity to receive further specialized hands-on
instructions in each of the products for un-equaled results, encouraging
greater individual responsibility.
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